PRTC Rider Express Service

RIDER EXPRESS PRIVACY STATEMENT

This privacy statement addresses the collection, use, and dissemination of any personal data you provide to us because of your use of this Web site (hereinafter referred to as the “Site”). We provide this statement in order to allow you to make an informed decision as to how to utilize this Site, and to demonstrate our high level of commitment to the maintenance of your confidence and trust.

The following discloses the information-gathering and dissemination practices for this Site:

Personal Information Collection and Use

The Potomac and Rappahannock Transportation Commission, hereafter referred to as PRTC, is the sole owner of information collected on this Site. The Site is currently administered, operated, and maintained for PRTC by its contractor. PRTC or the contractor will not sell, share, or rent the information you provide to us in any way other than as disclosed in this statement. Furthermore, the Site administrator is required to keep all e-mail addresses and registration information strictly confidential and is prohibited from selling or using the information for any purposes other than those set forth in its agreement with PRTC. Unless specifically stated, we do not collect any personally identifiable information from the visitors to this Site. We collect and use your e-mail address and or cell phone number so that we can manage the Site and provide you with information regarding events that you have subscribed to. We do not collect your name.

Use of Cookies

A cookie is a small text file that allows a Web site to identify your computer and track its activities on the Web site. This Site only uses “non-persistent cookies” that help maintain system state between pages. The Site administrator advises that non-persistent cookies cannot be traced or linked to personal identifiable information.

URLs and IP Addresses

When this Site is accessed through a hyperlink from another site, this Site collects the uniform resource locator (“URL”) of the site that contained the link. This Site also collects the Internet protocol address (“IP Address”) of the visitor solely for statistical purposes. The Site administrator advises that neither the source URL nor the IP Address can be traced or linked to personal identifiable information.

Who We Share Your Personal Information With

Your personal information may be shared with the following:
Employees, contractors and agents of PRTC, pursuant to PRTC policies and procedures;
Individuals who request information from PRTC, including, but not limited to, individuals who request information pursuant to PRTC's policy on Freedom of Information; and
Other governmental agencies for public safety, law enforcement, or regulatory and/or investigatory purposes.

Please be aware that in certain cases we may be legally obligated to share your personal information. Instances that may involve such a legal obligation include, without limitation, the following:

Compliance with a court order; and
Compliance with PRTC's policy on Freedom of Information.

Security of Your Personal Information

We recognize that in order to truly protect the privacy of your personal information, we must take steps to ensure that our records of your personal information are secure from tampering and invasion. The following describes some of the steps we have taken to protect your personal information:

Personal data is encrypted on servers that are protected by a firewall;
Communications between the Site visitor and the web server are encrypted and there are no user accounts other than the user’s e-mail address and alert subscription information;
Communications between the web enabled Rider Express administrator application and the actual administrator/person entering in manual messages is encrypted and is password protected;
The contractor is required to follow business best practices in ensuring the IT security of the environment;
Restriction of access to our databases, limited to authorized individuals with authenticated passwords.